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  • 1
    Broad Opening Statements
  • 2
    Using General Leads
  • 3
    Reflecting
  • 4
    Sharing Observations
  • 5
    Translating into Feelings
  • 6
    Exploring
  • 7
    Presenting Reality
  • 8
    Suggesting Collaboration
  • 9
    Clarifying
  • 10
    Offering Self
  • 11
    Giving Acknowledgements
  • 12
    Accepting
  • 13
    Placing an Event in Time
  • 14
    Verbalizing the Implied
  • 15
    Focusing
  • 16
    Summarizing
  • 17
    Incomplete sentences
  • 18
    Encouraging Description of Perceptions
  • 19
    Voicing Doubt
  • 20
    Encouraging Comparison